Conditions of Sales and Payment

These Conditions of Sales and Payment (“Conditions”) govern the purchase of paid services offered by DZD SOOQ on our Algerian classifieds marketplace.

They apply in addition to our Terms of Use at https://dzdsooq.com/terms/. If you purchase a paid service, you agree to these Conditions at the time of purchase.

These Conditions apply only to paid platform services provided by DZD SOOQ, such as:

• Premium Membership
• Featured Listings
• Listing Promotions
• Advertising Services
• Other paid services we may introduce in the future

To purchase paid services on DZD SOOQ, you must:

• Be legally capable of entering into a binding agreement under applicable Algerian law
• Own a valid, active DZD SOOQ account in good standing
• Provide accurate billing and account information and keep it up to date

DZD SOOQ may offer paid services designed to improve visibility, membership benefits, or advertising reach. Examples include:

• Promote Listings — boost placement or visibility for selected ads
• Premium Subscription — membership features and related benefits
• Store Promotion — tools or exposure packages for Store accounts
• Featured Ads — highlighted presentation of listings in eligible surfaces

Prices for paid services are displayed before you confirm a purchase. By completing payment, you accept the price and duration shown for that order.

• Prices may change for future purchases without affecting orders you have already paid for successfully
• Taxes, where applicable, are shown according to Algerian regulations and the information available at checkout
• Currency and final amounts are those presented in the purchase flow at the time of payment

DZD SOOQ may support one or more official payment methods, which can include:

• CIB
• Edahabia
• Bank Transfer
• Future online payment gateways that we enable on the platform

Paid services become active after successful payment confirmation. Activation timing may vary depending on the payment method, bank or gateway processing, and verification steps required for security.

Until payment is confirmed, a service may remain pending and will not deliver the purchased benefits. If confirmation fails or is reversed by the payment provider, activation may be delayed, cancelled, or revoked.

Refunds are not automatic. DZD SOOQ may grant a refund only in limited situations, such as when:

• Payment was duplicated for the same order
• A technical error on our side prevented activation after successful payment
• A purchased service was never delivered despite confirmed payment

When buying or using paid services, you must not:

• Attempt payment fraud, chargebacks without a valid basis, or false dispute claims
• Abuse promotional services, including artificial inflation of visibility or gaming ranking systems
• Circumvent purchase limits, eligibility rules, or account restrictions
• Share, resell, or transfer paid accounts or membership benefits in violation of these Conditions or our Terms of Use

DZD SOOQ may suspend, restrict, or cancel paid services — without obligation to refund — if we detect fraud, abuse, prohibited activity, payment reversal risk, or a serious breach of these Conditions or our Terms of Use.

We may also pause activation while we investigate a suspicious payment or account. Where reasonably possible, we will communicate the outcome through the Services or Contact Us channels.

DZD SOOQ may update these Conditions at any time. When we make important changes, we will update the “Last updated” date on this page and may notify users through the Services where appropriate.

Changes apply to new purchases after the updated Conditions take effect. Completed purchases remain subject to the Conditions that applied at the time of that purchase, except where a change is required by law or needed to address abuse or security risks.

These Conditions are governed by the laws of the People’s Democratic Republic of Algeria, without regard to conflict-of-law principles that would require another jurisdiction’s law.

Courts with competent jurisdiction in Algeria shall have authority over disputes arising from these Conditions, subject to any mandatory consumer protections that apply.

Questions about a purchase, activation, or an eligible refund request? Please use our Contact Us page at https://dzdsooq.com/contact/.

Include your account email or phone, the service purchased, and any payment reference so we can locate your order more quickly.